Shipping Policy

Understanding Our Shipping Policy

🚚 Domestic Shipping Policy – National Watches

At National Watches (https://nationalwatcheshub.com/), we ensure safe and reliable delivery of your vintage watches across India.

1. Processing Time

  • All domestic orders are processed within 2–4 business days after payment confirmation.
  • Once shipped, you will receive an email/WhatsApp update with tracking details.

2. Shipping Partners

We use trusted courier services across India, including:

  • Delhivery
  • Blue Dart
  • Xpressbees
  • DTDC
  • India Post Speed Post

3. Estimated Delivery Time

  • Metro Cities: 3–5 business days
  • Tier-2 & Tier-3 Cities / Remote Areas: 5–7 business days
    Delivery timelines may vary due to unforeseen circumstances such as courier delays or festivals.

4. Shipping Charges

  • Standard shipping charges may apply and will be shown at checkout.
  • From time to time, we may offer Free Shipping within India on promotional campaigns or for specific orders.

5. Cash on Delivery (COD)

  • We offer COD service across India on select pin codes.
  • COD orders may attract a small convenience fee displayed at checkout.

6. Tracking Your Order

  • Tracking details will be shared once the order is shipped.
  • Customers can track their orders on the courier partner’s website using the provided tracking ID.

7. Undelivered / Returned Packages

  • If a package is returned due to incorrect address or refusal to accept the parcel, re-shipping charges will be borne by the customer.
  • Refunds (if applicable) will exclude shipping charges.

Order Changes and Cancellations:

If you need to make any changes or cancel your order, please contact our customer service team as soon as possible. Orders that have already been processed for shipment cannot be modified or canceled.

🌍 International Shipping Policy – National Watches

At National Watches (https://nationalwatcheshub.com/), we are proud to offer worldwide shipping so that watch lovers across the globe can enjoy our vintage timepieces.

1. Processing Time

  • All international orders are processed within 3–5 business days after payment confirmation.
  • You will receive an email/WhatsApp update with the tracking number once your order is shipped.

2. Shipping Partners

We ship globally using reputed and reliable courier partners including:

  • Shiprocket
  • Bigship
  • DHL Express
  • FedEx International
  • India Post EMS (Speed Post)

3. Estimated Delivery Time

  • Shiprocket 10-20 Buisness Days
  • DHL / FedEx: 5–10 business days
  • India Post EMS: 15–25 business days
    Delivery times may vary depending on the destination country and customs clearance process.

4. Shipping Charges

  • International shipping costs are calculated at checkout based on destination and weight of the parcel.
  • Some promotions may include free worldwide shipping (as specified on product pages).

5. Customs, Duties & Taxes

✅ “We ship with Delivery Duty Paid (DDP) service. This means all customs charges, duties, and taxes are already covered by us (the seller). You will not be asked to pay any additional fees when receiving your order

6. Tracking Your Order

  • Once dispatched, tracking details will be shared via email/WhatsApp.
  • Customers can track their shipment on the courier partner’s website.

7. Undelivered / Returned Packages

  • If a package is returned due to incorrect address, or failed delivery attempts, shipping charges will not be refunded.
  • Reshipment (if requested) will be chargeable.

Shipping Policy Overview

Our Shipping Policy is designed to provide transparency and ease for our customers. We strive to deliver your products in a timely manner, ensuring that you receive your items safely and efficiently. Our team is committed to not only meeting your shipping expectations but also exceeding them, because we understand how important it is for you to receive your orders on time.

Shipping Options Available

We offer various shipping options to cater to your specific needs. Whether you prefer standard, expedited, or international shipping, we have you covered. However, it's essential to note that delivery times may vary based on your location and the selected shipping method. Therefore, we recommend checking the estimated delivery times during the checkout process to choose the best option.

Shipping Rates and Tracking

Shipping rates depend on several factors such as the size, weight of the package, and the destination. We aim to keep our shipping costs reasonable while maintaining high service quality. Additionally, once your order is shipped, you will receive a tracking number, allowing you to monitor your shipment's progress. This way, you can stay informed about your order status, and we are always here to assist you with any queries